Frequently asked questions
No dance/ballet experience is needed to join our Ballet Fitness classes. If you are new to ballet, we recommend Ballet Fitness Basics classes.
We strongly recommend some experience for all Classical Ballet classes. Please refer to our Class Types page to find a class suitable for your level.
All clients must sign up for class in advance by creating an account. Class sizes are limited and we cannot guarantee there will be spots available if you have not pre registered online. Please view and sign up for classes here.
BalletBody is located at 566A Serangoon Road, 5 minutes walk from Farrer Park Station (Exit H) and City Square Mall.
Our entrance is located behind the coffee shop on the corner of Serangoon Road and Beatty Road.
If you have any issues finding us, please give us a call on 86667043 and one of our team will be happy to direct you.
Changing rooms, showers, toilets, lockers, towels, soaps and hairdryers are all provided for your use at BalletBody.
Come in something comfortable and easy to move in. Your usual athleisure attire with normal socks (non-grip) and/or ballet flats will be perfect. Ballet flats can be purchased at our studio.
Of course! Our classes are suitable for anyone looking to develop their strength, flexibility and coordination.
Yes, you must be at least 15 years old to join our classes. If you are under 18 please ensure you have a parent/guardian present to sign a waiver form before attending.
Please arrive at the studio at least 10 – 15 minutes prior to class to ensure class can get started on time. BalletBody reserves the right to refuse entry to participants arriving more than 5 minutes after the class start time.
Participants will not be allowed into a class after the warm up has ended for safety reasons.
If you need to purchase a new class pack, or have a question about payment options please check with the FOH before/after class.
If you are late or arrive at the last minute for a full class, BalletBody reserves the right to give your spot to another participant that is on standby, even if you preregistered online.
Cancellation Policy – BalletBody requires 4 hours notice when canceling a class. No charge will be levied for cancellations that occur prior to this 4 hour window, and cancellations that occur within the 4 hour window or no shows will result in a one class deduction from your class pack.
Thank you for being a cooperative BalletBody member and being mindful of our scheduling and cancellation policies. Please sign in to your account to cancel any classes or email us at info@balletbody.sg or call / WhatsApp at +6586667043.
Waitlist Policy – If a class is full you are encouraged to put yourself on the waitlist. By placing yourself on the waitlist you are committing yourself to attending the class in the event that a spot is available.
Should a spot become available more than 4 hours prior to the class time you will be automatically enrolled and notified by email.
If you do not wish to attend the class please remove yourself from the wait list outside of the 4 hour cancellation window.
If a spot does open up on the waitlist and you are put into class, the same cancellation policy applies.
If you are on the waitlist and do not plan on coming, even if you are notified that you are in the class, please cancel your reservation online or email us at info@balletbody.sg or call / WhatsApp at +6586667043.
All class packs are strictly non refundable/transferable. Upon cancellation in the stated 4 hour cancellation window, members shall be liable of the forfeit of their credits, BalletBody reserves the right to not return the credits and shall be deemed non-refundable.
BalletBody has a strict no extensions policy on all Class Packs with the exception of reasons involving health issues or travel, both of which will require corresponding documentation in order to obtain an extension.
If you are unable to finish your classes due to health reasons, please provide us with an MC or note from your physician stating the full amount of recovery time required. We understand that matters of health can be personal and sensitive, you are welcome to censor any information you do not wish to share with us and just provide the details of the recommended recovery period and doctor’s sign off.
If you are unable to finish your classes due to travel, please provide us with your travel itineraries. Validities will only be extended for the exact amount of days out of the country.
For any other instances in which you are unable to finish your classes within their validity, remaining classes can be rolled over into a new class pack upon purchase. Class Packs must be of the same ‘type’ (eg Ballet Fitness or Classical Ballet) as the previous class pack and excludes single classes and trial class packs. Upon purchase of your new class pack you will need to activate it by booking a class to establish its expiry date. Once you have done this simply email us at info@balletbody.sg or call / WhatsApp at +6586667043 to let us know and we will proceed to roll over the unused classes from your previous class pack.
Validity of Class Packs are as per shown on the website on the Rates/ Pricing page.
Prices are subject to change
For further enquiries, please Contact Us
